Shipping policy
We ship from the United States to addresses within the continental US.
───────────────────────────────
SHIPPING RATES
Standard Shipping: $12 USD
Delivery: 3-5 business days (USPS Priority Mail)
FREE SHIPPING: Orders $150+
Enjoy complimentary shipping on all orders over $150.
───────────────────────────────
PROCESSING TIMES
Ready-to-Ship Pieces:
Ship within 1–3 business days.
Made-to-Order Pieces:
Handcrafted in Colombia by skilled artisans.
Production time: 5–7 business days
Shipping time: 5–7 business days
Total delivery time: approximately 2–3 weeks
Delivery times may vary depending on demand. You’ll receive an email once your piece is ready and another with tracking information once it ships.
───────────────────────────────
TRACKING
You'll receive a shipping confirmation email with tracking information once your order ships. Track your package anytime through the link in your email or on the carrier's website.
───────────────────────────────
INTERNATIONAL SHIPPING
We currently ship within the United States only. International shipping coming soon. Interested in international delivery? Email us at hello@maisonrevolt.com ───────────────────────────────
SHIPPING DELAYS
We are not liable for shipping delays caused by carriers, customs processing, weather events, or circumstances beyond our control. All delivery times are estimates. Once your package is transferred to the carrier, title and risk of loss passes to you.
───────────────────────────────
LOST OR DAMAGED PACKAGES
If your package shows as delivered but you haven't received it: - Check with neighbors or building management - Contact the carrier directly with your tracking number - Email us at hello@maisonrevolt.com within 7 days If your package arrives damaged: - Take photos of the damage (box and items) - Email hello@maisonrevolt.com within 3 days - We'll work with you to resolve the issue
───────────────────────────────
Questions? Email hello@maisonrevolt.com We respond within 24-48 hours.